If you are in Greater New Bedford and need help right now, call 211.

  • 211 is a FREE Call!
  • 24 Hours a day, 7 days a week
  • Serves as a resource for finding government benefits and services, non-profit organizations, donation programs, crisis response, official information and other local resources.
  • All calls are confidential

You can also visit 211 online at www.mass211.org or text your zip code to?8772116277. Hablamos Espanol. Falamos Portuguese.

Mass 211 is a free, confidential, referral hotline that connects residents to local information on critical health and human services. Mass 211 can be accessed 24 hours a day, 7 days a week by simply dialing 211, visiting mass211.org or texting your zip code to 877-211-6277. United Ways statewide partner with the Massachusetts Association and Referral Specialists (MAIRS) to provide the resources to operate Mass 211. Callers receive the most up-to-date information in areas such as support groups, child care facilities, utility assistance, government benefits or crisis response programs. Last year, 1,610 calls were made to Mass 2-1-1 from Greater New Bedford.

Mass 211 recently merged with Call2Talk – a confidential, emotional support line that assists individuals and families through stressful times including those that are despondent and those who may be considering suicide. Call2Talk is a National Suicide Prevention Lifeline Crisis Center. Call2Talk also provides Telecheck, which is a telephone check-in service for isolated older adults living at home. Trained Call2Talk staff provide phone based visits, support and friendly conversation one to two times per week.